DO I NEED TO SIGN UP TO BUY?
I CAN'T REMEMBER MY PASSWORD, HOW DO I FIND IT?
WHAT METHODS OF PAYMENT ARE ACCEPTED?
IS ENTERING MY CREDIT CARD INFO HERE SAFE?
WHY DON'T YOU SHIP TO MY COUNTRY?
HOW MUCH IS SHIPPING?
HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
HOW DO I GET A REFUND?
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can also be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then will we cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.
HOW DO I RETURN / EXCHANGE ITEMS?
If there is a cost difference for the exchange, we will either refund you the difference or you will be required to pay the additional price if it costs more for the items you want to exchange. Orders will not be shipped to you until any additional costs are paid.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can also be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then will we cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.
WHAT IF I CHANGE MY MIND?
If you change your mind on a purchase or exchange, and if it is before the products has been shipped out to you, please contact us by phone and/or email AS SOON AS POSSIBLE so we can cancel, refund, or void your order and/or payment. If we have already shipped your order to you, you must ship it back to us at your expense. Only once we receive the items back from you we will refund your payment.
We strongly recommend getting a tracking number and shipping insurance from the shipping company you choose to return with. We are not responsible for any lost, damaged, or stolen goods that are sent back to us for any returns or exchanges. If you obtain a tracking number, please email us the tracking number so we can help be on the lookout for your return as well.
All shipments to us are your responsibility and we will not pay for return or exchange shipping costs unless it was a mistake on our end and/or you received incorrect items. Only then we will cover the return shipping costs by emailing you a shipping label that can printed out and put on a box/bag to ship back to us with.
WHAT ARE THE DIFFERENCES BETWEEN VIRGIN INDIAN REMY HAIR, VIRGIN BRAZILIAN REMY HAIR, VIRGIN PERUVIAN REMY HAIR, AND VIRGIN MALAYSIAN REMY HAIR?
Virgin Indian Remy Hair:
Collected from the Tiraptu temples in Southern Asia where women go to donate their hair for spiritual and religious purposes, Indian hair is the most accessible and versatile hair available. Naturally fine to medium in thickness, this hair is normally dark in color yet is easily color-lifted to blonde and other, lighter hair tones. Indian Hair is also naturally thick and straight and is great for straight, shiny and sleek hairstyles. It is available in curly, wavy, and straight styles and blends in great with many individual’s natural hair textures. Anti-frizz products are recommended in areas where humidity is high.
Virgin Brazilian Remy Hair:
Brazilian Hair is hair donated from women of the small and rural places within Brazil and is currently the most in demand hair texture on the market for many reasons. Brazilian Hair is genetically diverse but tends to be natural and shiny in appearance and is very versatile, thick and durable, yet soft and smooth to the touch. This hair also tends to blend in with most individual’s natural hair textures and does not require any special maintenance. It is available in curly, wavy, and straight styles and often holds curls longer than Indian Hair.
Virgin Peruvian Remy Hair:
Peruvian Hair originates from the women of the remote villages of Peru who have donated their hair and tends to be more thick and course in texture than Brazilian and Malaysian Hair. A true and ultimately multipurpose hair, its soft and lightweight qualities allow a highly manageable and feathery, natural, luxurious and voluminous look. It is available in curly, wavy, and straight styles and is very versatile in each style.
Virgin Malaysian Remy Hair:
Malaysian Hair originates from the women of Malaysian descent who have donated their hair to Malaysian temples for religious or financial purposes. More dense, thick, heavier, softer, shiner, and silkier than Indian Hair. It is great if you are you looking for a natural wavy or curly look. It is available in curly, wavy, and straight styles.
WHAT IS A LACE CLOSURE?
HOW MANY BUNDLES/PACKS OF HAIR DO I NEED FOR A FULL HEAD SEW-IN?
The amount of bundles/hair packs necessary for a full head sew-in are solely variant upon the lengths of the bundles you are purchasing. Since each bundle is the exact same in weight, keep in mind that the longer the hair, the shorter the width of the weft. Here is our guide:
Hair 12” through 18” in length:
We recommend a minimum of 2 bundles/packs, though 2 should most often times cover your full head sew-in. We recommend 3 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
Hair 20”+ in length:
We recommend a minimum of 3 bundles, though 3 bundles will most often times cover your full head sew-in. We recommend 4 to 5 bundles if you are seeking a very full look.
Note: We also recommend one lace closure if you are wanting to cover up your own hair or in the event you are bald, balding, or thinning out in the front or top of your head.
HOW MUCH DOES EACH BUNDLE/PACK OF HAIR WEIGH?
WHAT ITEMS ARE KEPT IN STOCK?
Body Wave Virgin Hair Style:
Extensions 12” through 28” in length
Natural Straight Virgin Hair Style:
Extensions 12” through 26” in length
Island Curl Virgin Hair Style:
Extensions 12” through 24” in length
Yaki Relaxed Straight Virgin Hair Style:
Extensions 12” through 20” in length
Body Wave, Island Curl, & Natural Straight Lace Closures:
Closures 12” through 16” in length.
WHAT IS RAW VIRGIN REMY PONYTAIL HAIR?
We take a lot of pride in the fact that we only use Raw Remy Virgin Ponytail Human Hair. The advantage is that you are getting much more consistency with all of the hair strains because it is not a mix of multiple individuals’ hair, but rather the hair cut from a ponytail from a single human donor.
Regarded to be the finest quality of human hair, Raw Virgin Remy Ponytail Human Hair is collected in a way that leaves the hair’s cuticles unstripped and left completely intact. This process of collection preserves the hair cuticles and keeps the follicles going in only one single direction, allowing for the elimination of tangling issues normally found in low quality and non-Remy hair. This process also creates extensions that are extremely natural in appearance. Raw Virgin Remy Ponytail Hair is the most premium hair currently available on the market.
WHAT IS THE BEST WAY TO CARE FOR THE HAIR TO KEEP IT LOOKING GOOD?
With proper care it should last you many months. Here are a few must read tips to help you along the way.
- Always brush your hair before going to bed. Always use a wide tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling.
- Before shampooing your hair, always detangle it. Always wash your hair gently in a downward motion using your fingers. Do not scrub or bunch hair together as this will cause the cuticles to open up and rub against each other which would then cause tangling.
- Always condition your hair with a moisturizing conditioner such as silicon mix. This alone will make a huge difference.
- Every 4 times or so you wash your hair, add one tablespoon of apple cider vinegar to your shampoo and water mix. Apple cider vinegar will clarify it, add shine, and remove build up from your hair.
- You can also condition wash your virgin hair, this means skipping the shampoo and using your conditioner just like you would your shampoo.
If possible, be patient with your virgin hair weave and let it air dry after washing it. - Apply a small amount of coconut oil 2 to 3 times per week as required.
- Avoid alcohol based products for your hair as alcohol is very drying to hair.
- Moisturize your hair as needed with high quality leave in moisturizers and conditioners.
- Last but not least, our virgin weave extensions are very high quality, very little product is needed. Do not weigh down your hair by using too much unnecessary products.